Projects
Take a look at some of my recent work...
Tax tips
Role: Senior Content Writer
When you file your taxes, it never hurts to have some additional help. Tax tips are designed to help tax professionals guide their clients both during and after a tax appointment. As the Content Writer, I updated the tips to be more concise while retaining the tax pro's voice. This approach helped clients feel more confident in filing their return.
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Tax Pro AI Self-Help tool
Role: Senior Content Writer
When questions are asked during a tax appointment, tax pros need to help their clients quickly. I created copy used in the creation of an AI-based help tool that helps tax pros quickly answer client questions during appointments. This tool has sped up return filings and boosted client confidence.
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Short-term Advance Loan Portal
Role: Senior Content Writer
In 2023, my former company launched their first short-term advance loan program within their financial services. This included the creation of a online portal for clients to apply for the loan from. My role required writing and managing the content within the tax pro side when they helped clients create their applications.
